Kathryn Black leads the local market teams in 20 major U.S. cities to deliver on market strategies for Bank of America. These teams support the market presidents by driving business integration across all segments, creating employee engagement plans, and funding grants and sponsorships that build and support communities.
Kathryn also works with the Charlotte Executive Leadership Council (CELC), a group of local CEOs, to advocate for solutions that improve Charlotte’s economic vitality and quality of life. The CELC, chaired by Bank of America CEO Brian Moynihan, has four key areas of focus: Education, Workforce Development, Support Services (affordable housing, transportation, healthcare), and Public Policy/Economic Development.
With nearly 25 years of financial services experience, Black has held a variety of roles at financial institutions. She has led an organization that managed all Consumer and Small Business customer data used for direct mail, digital targeted messages, customer marketing campaigns and sales leads. Her team drove technology and strategic initiatives that enabled effective customer relationship management.
Black’s experience also includes the management of consumer deposit products and pricing, product development, product marketing and brand strategy. She has led a national small business sales force for Merchant Services and managed a sales territory for Group Banking and Corporate Relocation services.
Black received a Bachelor of Arts degree from Queens University of Charlotte, and a Masters of Business Administration from the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill.
Black resides in Charlotte, N.C. with her husband and three sons. She currently serves on the boards of Queens University of Charlotte and Communities in Schools and serves on the Board of Advisors for the Kenan-Flagler Business School at UNC Chapel Hill. Prior boards on which she served include Safe Alliance, supporting victims of domestic violence, and the Arts & Science Council. She is also a seven-year volunteer veteran teaching Junior Achievement curriculum at the elementary level.