As Bank of America’s chief administrative officer, Andrea Smith is a member of the executive management team. She is responsible for the company’s capital, recovery and resolution planning, business integration efforts in 90 U.S. markets, and operations that support the eight lines of business globally. In addition, she leads customer research and analytics, and global marketing and communications. She joined Bank of America in 1988 with a degree in economics from Southern Methodist University. She is a thought leader on economic mobility and supporting the advancement of women in Bank of America’s headquarters city of Charlotte and nationally. Smith serves on the boards of numerous nonprofit organizations, including the PGA of America and the Charlotte Sports Foundation. She also co-chairs the Leading on Opportunity Council, which is working to address economic mobility in Charlotte.