Awaiting CFNC and College Advising Corp
The College Foundation of North Carolina (CFNC) offers a variety of support services, including free hands-on financial aid counseling and FAFSA assistance. See below for a few of their services and get started.
Search the county-by-county map to find a nearby college or university with counselors who can guide you through the FAFSA process. You do not have to be attending that campus to receive assistance.
FAFSA Video Resources
Catch up on CFNC videos and learn about everything from filling out your FAFSA application to accessing your Student Aid Report. These videos contain information that can be so valuable when finding ways to pay for college.
Help How You’d Like It
If you are struggling with your FAFSA application, you can seek direct support for help in completing the FAFSA form. You should never pay for FAFSA assistance. This is a FREE service; there is no fee or service charge. Get direct support now!
CFNC Call Center
Do you need more general help about college or not sure where to start? The College Foundation of North Carolina (CFNC) call center is open Monday-Thursday from 8am-6pm and Friday from 8am-5pm for any questions regarding saving, planning, applying, and paying for college.
Call 866-866-2362 (CFNC)
Financial Aid Administrators
Financial Aid Administrators are always willing to provide personalized help with the FAFSA. You can find contact information for every financial aid office by visiting this map.
Federal Student Aid Information
When you complete the FAFSA form on the MyStudentAid app or online at fafsa.gov, you will see instructions for each question. You can get additional help by selecting the question mark icon next to each FAFSA question. This will display a “tool tip” that provides information about how to answer that question.
In the online FAFSA form at fafsa.gov, you can select the “Help” button at the top of the page to reach the “FAFSA Help” page, where you can view trending FAFSA topics, browse FAQs, and search for more information. Visit the “FAFSA Help” page directly by going to www.StudentAid.gov/fafsahelp.
You can contact the Federal Student Aid Information Center via email at StudentAid@ed.gov or by phone at 1-800-4-FED-AID (1-800-433-3243; TTY for the deaf or hard of hearing 1-800-730-8913).
New FAFSA resources including videos and PDFs containing the most up-to-date information, produced by the United States Department of Education, are also helpful to use if you find yourself with questions. Check out the resources below (also available in Spanish) for commonly asked questions.
|Financial Aid Process video||Video||Spanish-captioned video|
|Types of Federal Student Aid Video||Video||Spanish-captioned video|
|FAFSA Overview video||Video||Spanish-captioned video|
|How to Fill Out the FAFSA video||Video||Spanish-captioned video|
|FAFSA and FSA ID Tips for Parents video||Video||Spanish-captioned video|
|FAFSA: Determining Dependency Status video||Video||Spanish-captioned video|
|After the FAFSA: What Happens Next video||Video||Spanish-captioned video|
FSA ID and the FAFSA
|How to Create Your FSA ID video||Video||Available only in English|
|What to Do If I Forgot My FSA ID Password video||Video||Available only in English|
|What to Do If I Forgot My FSA ID Username video||Video||Available only in English|
FAFSA Fact Sheets
|Creating and Using the FSA ID|
|Am I Dependent or Independent?|
|Who Is My “Parent” When I Fill Out the FAFSA?|
Foster Care and Homeless Youth Resources
|Educational and Training Vouchers for Current and
Former Foster Care Youth
|Available only in English|
|Federal Student Aid and Homeless Youth||
Available only in English